Use Spark’s automated, personalized, client engagements and always-on customer support team to surprise and delight your clients year-round.
In an increasingly competitive market, it’s more important than ever to maintain deep, personal relationships with your entire client base.
Spark helps you deliver high-touch, personal service to each of your clients — at scale.
More engaged clients lead to more referrals, stronger retention, and additional cross-sell opportunities.
Our Engagement Platform creates automated, personalized engagement plans, optimizing messaging and communication channels down to the individual consumer.
Our Navigator Team builds trust and relationships with your clients over time, handling inbound support requests so you can focus on your most important conversations.
We help resolve surprise medical bills, finding the right in-network specialist, making sense of supplemental benefits, and more.
Though our Navigators can work on almost anything, we're especially equipped to handle the following issues.